What is an opportunity
Also known as: opportunities, sales opportunity, deal
Definition
A sales opportunity is a qualified prospect in active talks, recorded as a deal with a value, a stage and a chance to close, which can be high or low.
Why it matters
Opportunities are what you forecast from.
Common mistakes
Leaving dead deals open, so the forecast looks bigger than it is.
Related terms
Worked exampleIllustration
A deal card
Deal card
- DealOffice renovation planning (example)
- Value₪50,000
- StageProposal sent
- Chance to close, the studio's own history60%
- Expected closeIn 3 weeks
- Next stepCall on Tuesday
The forecast
Value What the deal is worth if it closes.₪50,000
Chance The deal is at Proposal sent. At that stage the studio's own history closes 60% of deals, and that number is not a rule.60%
Forecast The value times the chance.₪50,000 × 60% = ₪30,000
The forecast counts ₪30,000, not ₪50,000.
Illustration
What the forecast counts
Deal value₪50,000
Counted in the forecast₪30,000
₪50,000 × 60% = ₪30,000
- Contact10%
- Qualified30%
- Proposal60%
- Negotiation80%
At Proposal the studio's own history closes 60% of deals, so this deal adds ₪30,000 to the forecast.
The chances are the studio's own history, not a rule. CRMs ship with defaults: HubSpot's default pipeline starts at 20% for Appointment scheduled and reaches 90% at Contract sent (HubSpot Knowledge Base). Replace them with your own history.
Four rungs to a customer
Lead
Showed interest and left a way to reach them.
Prospect
A lead you checked: they need it, can decide and pay, and want it soon.
OpportunityThis page
A prospect in active talks, recorded as a deal with a value, a stage and a chance to close.
Customer
Has paid.
Definition
A sales opportunity is a prospect in active talks about a specific purchase, recorded as a deal. The record says what the deal is worth, which stage it has reached and how likely it is to close. That chance comes from the stage, and it can be low or high. HubSpot's CRM calls the same record a deal.
Why it matters
Each one counts at its value times its chance of closing, not at its full value, so the list of open opportunities tells you roughly how much money is on the way. CRMs ship with default percentages for each stage: HubSpot's default pipeline starts at 20% for Appointment scheduled and reaches 90% at Contract sent. Replace them with your own history as soon as you have it.
Improvement tips
- Give every opportunity a value, a stage, an expected close date and one next step with a date.
- Set the chance of each stage from your own closed deals, and update it every quarter.
- Find out early what could stop the deal, while there is still time to answer it.
Common mistakes
- Opening an opportunity for a lead nobody has checked yet.
- Counting an opportunity at its full value instead of its value times its chance.
Related terms
Prospect
A prospect is a lead you have checked and found to fit: they need what you sell, can decide and pay, and want it soon. BANT is one checklist for this.
Pipeline
A sales pipeline is the set of your open deals, each at its stage from first contact to closing. Weighted by each stage's odds, it forecasts revenue.
Win Rate
Win rate is the share of decided deals that you won: won deals divided by won plus lost. Deals that are still open stay out until they are decided.
Sales Cycle
A sales cycle is the time from a lead's first contact until the deal closes. For your cash, count it until the customer pays, which can be weeks later.
Revenue
Revenue is everything a business sold in a period, before any costs and without the VAT on the invoice. It is the P&L's top line, not profit and not cash.
From the blog
Strategic Business Plan Your Team Will Follow
How to turn a business plan into a practical strategic roadmap with priorities, owners, metrics, buffers and a review rhythm your team will use.
Customer Journey Mapping: Find the Real Sales Leak
Map the customer path from first contact to payment and see where leads, proposals and follow-ups get lost, before you spend more on traffic.
Quick check
When does a prospect become a sales opportunity?
Choose an answer
Frequently asked questions
Do I need to track sales opportunities before I launch my startup?
When does a prospect turn into a sales opportunity for a new business?
How do I estimate the value of my first sales opportunity?
Should an aspiring founder count opportunities as guaranteed revenue?
Why does tracking opportunities matter for a business already running?
What goes wrong when a business has a lot of opportunities but low sales?
How do I start managing sales opportunities without stopping my daily work?
What should I do with sales opportunities that have gone cold?
What does opportunity actually mean in plain words?
Is managing sales opportunities complicated?
Do I need expensive CRM software to track sales opportunities?
What is the difference between a prospect and an opportunity?
Sources: HubSpot Knowledge Base, "Set up and manage object pipelines", default deal stages and probabilities (knowledge.hubspot.com), Zorian Rotenberg, "Lead vs. prospect vs. sales opportunity: How to move from one to another?", HubSpot blog, updated 2026 (blog.hubspot.com)
Last reviewed: 2026-09-24
I have worked with
- Google for Startups
- House of Business, Sderot Municipality
- Microsoft Reactor
- GameReady
- Eclipse Capital
- SderoTech
- IUCEL
- Resilience & Health Innovation Hub
- International Resilience Institute of Sderot
- Google for Startups
- House of Business, Sderot Municipality
- Microsoft Reactor
- GameReady
- Eclipse Capital
- SderoTech
- IUCEL
- Resilience & Health Innovation Hub
- International Resilience Institute of Sderot
What Clients Say
From different fields, at different stages of business
Dan Manto
Eclipse Capital
Real Estate Investment and Finance, USA
Arty McLabin
GameReady
Game Development Education and Outsourcing, International

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Beautician
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Massage therapist, Gan Yavne
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