What is the cloud
Also known as: cloud computing, cloud services, cloud technology
Definition
The cloud, or cloud computing, is renting a provider's servers, storage and software over the internet instead of running your own, paid monthly or by use.
Why it matters
Most small businesses are already in the cloud, because email, shared files and online bookkeeping are cloud services.
Common mistakes
Assuming the provider handles all security, when your data, accounts and settings stay your job.
Worked exampleIllustration
A five person bookkeeping office retires its office server
Moved to
- Email and calendarsSaaS
- Client filesCloud storage
- Bookkeeping softwareSaaS
- Old Windows programIaaS
- Server in the back room
The provider runs
Buildings and hardware, and for SaaS also the software and its updates.
The office still runs
Users and passwords, removing leavers' access, backups of its own data, and updates on the virtual machine.
Steps
Email and calendars move to a SaaS suite. The provider runs everything, and the office manages users and passwords.
Client files move to cloud storage with two step login, plus a separate backup the office controls.
The bookkeeping software is already SaaS, so nothing moves there.
One old program that runs only on Windows goes to a rented virtual machine (IaaS), where the office's IT person still installs the updates.
The office writes down what stays its job everywhere: who has access, removing a leaving employee, and backups of its own data.
The server room is gone, and the responsibility for access and data stays with the office.
Illustration
Pay for the peak, or pay by use
Example values. Move them to match your business.
- A server of your own, sized for the busiest month
- Paying by use
- Both cost the same
- Paying by use is cheaper here
The example year, month by month
- What each month uses
- Kept for the peak, idle: 60% of the year
The busiest month is 2.5 times an average one. A server of your own costs 30 server months a year and sits idle 60% of the time, paying by use costs 24. With a peak this sharp, paying by use is cheaper, because you stop paying all year for the busiest month.
Size one server, or let the cloud follow demand
- Served
- Turned away
- Paid for, idle
- Your server
A server sized for 50% of the busiest day turned customers away on 4 days (12% of the month's demand), and 23% of what you paid for sat idle.
Definition
Cloud computing is a model for on demand network access to a shared pool of computing resources, such as servers, storage, networks and applications, that a provider hands out and takes back quickly with little management effort. NIST lists five essential characteristics: on demand self service, broad network access, resource pooling, rapid elasticity and measured service. It names three service models. In IaaS (Infrastructure as a Service) you rent processing, storage and networks and run any software, including the operating system. In PaaS (Platform as a Service) you deploy your own application on the provider's platform without managing the servers. In SaaS (Software as a Service) you use the provider's application through a browser or an app and manage only your own settings. It also names four deployment models: public, private, community and hybrid. A serverless service still runs on servers, the provider only manages them for you.
Why it matters
The practical gain is no hardware to buy up front and capacity that grows or shrinks with use, while the monthly bill grows with use too. Security is shared: AWS describes security and compliance as a shared responsibility, where the provider secures the cloud itself and the customer secures what it puts in it, its data, accounts and settings. The cloud also does not bring back data you deleted or overwrote, so backup stays your job. Location matters when a client or a regulator asks where data sits: AWS opened its Israel (Tel Aviv) Region on 1 August 2023, and Microsoft Azure and Google Cloud also run regions in Israel.
Improvement tips
- Turn on two step login for every cloud account, starting with the admin accounts.
- Set a budget alert, so a bill that follows use cannot surprise you.
- Keep a backup of your key data outside the service that holds it, and test a restore.
- Keep a list of who has access to what, and remove a leaving employee from every service on the last day.
Common mistakes
- Leaving a storage folder or a database open to the public through a wrong setting.
- Treating the cloud as a backup, when a file you delete or overwrite in the cloud has no other copy.
- Leaving unused virtual servers running, so the bill keeps growing for nothing.
Related terms
SaaS
SaaS (Software as a Service) is software you rent by subscription and use in a browser or an app, with nothing to install. The vendor hosts and updates it.
Server
A server is a computer, or a program on one, that receives requests from other programs, such as a visitor's browser, processes them and sends back an answer.
Hosting
Hosting is a service that rents you space on a server connected to the internet all the time, so your website is available to every visitor.
Database
A database is an organised collection of information, usually tables of rows and columns, that software can search, update and link, like customers to orders.
Quick check
In the cloud, which part of security stays with you?
Choose an answer
Frequently asked questions
Do I need to understand the cloud before I start my business?
When does the cloud first become relevant for a new business?
What does moving to the cloud cost up front?
Should a small business use public cloud or a private cloud?
Why does the cloud matter for a business already running?
What goes wrong when a business ignores cloud security?
How do I control rising cloud costs?
How do I move my office data to the cloud safely?
What does cloud actually mean in plain words?
Is the cloud safe for private customer data?
Do I need a cloud engineer to use the cloud?
What happens to my cloud files if my internet goes down?
Sources: Peter Mell and Timothy Grance, The NIST Definition of Cloud Computing, NIST Special Publication 800-145, September 2011, Amazon Web Services, Shared Responsibility Model (aws.amazon.com/compliance/shared-responsibility-model), read 23 September 2026, AWS News Blog, Now Open: AWS Israel (Tel Aviv) Region, 1 August 2023 (aws.amazon.com/blogs/aws), read 23 September 2026
Last reviewed: 2026-09-23
I have worked with
- Google for Startups
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- International Resilience Institute of Sderot
- Google for Startups
- House of Business, Sderot Municipality
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- IUCEL
- Resilience & Health Innovation Hub
- International Resilience Institute of Sderot
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